Shipping & Return

How long does it take to ship?
Orders are processed and shipped within 3–5 business days. You will receive a shipping confirmation email with the tracking number once your order has been dispatched.
What is your return policy?
You may request a return within 14 calendar days of purchase for valid reasons. The item must be unused, undamaged, and include all original packaging and accessories. Return shipping costs are the responsibility of the customer, and original shipping/tax fees are non-refundable. Refunds will be processed within 4 weeks after we receive and inspect the returned item.
How long will it take until I receive my order?
Delivery times vary by region:
• US/Canada: 3–8 business days
• UK/Singapore: 5–10 business days
• EU: 6–10 business days
• New Zealand: 8–15 business days

Orders & Purchase

How do I make a purchase?
Select your desired product → Add it to cart → Proceed to checkout → Fill in your shipping and billing information → Complete payment → Order confirmation.
Can I change my shipping address after my order is placed?
You can change the shipping address before your order is shipped by contacting our customer support with your order number.
Can I change my billing address after placing my order?
You can change the billing address before shipment by contacting our support team with your order details.

Buying Guide

What products does Acmoy offer?
Acmoy offers smart rings, smart bracelets, smartwatches, and smart glasses for health, fitness, daily wear, and smart lifestyle use.
What features does the Acmoy Smart Ring have?
The Acmoy Smart Ring is a compact, screen-free health tracker. It helps monitor key wellness data such as heart rate, sleep, workouts, and daily health trends.
What makes the Acmoy Smart Bracelet ideal for everyday wear?
The Acmoy Smart Bracelet features a slim minimalist display, 24/7 health and activity tracking, and up to 55 days of typical use, making it easy to wear for daily routines, workouts, travel, and sleep.
Why choose the Acmoy Smartwatch?
Designed with a sleek, modern look, the Acmoy Smartwatch supports sleep tracking, workout records, heart rate, SpO2, ECG data, and Bluetooth calling, making it a stylish health companion for daily life.
How do I choose between the Acmoy Smart Ring, Smart Bracelet, and Smartwatch?
Choose the Smart Ring for discreet, screen-free wellness tracking; choose the Smart Bracelet for slim fitness tracking, long battery life, and sleep-friendly wear; choose the Smartwatch for a larger screen, health monitoring, workout features, and Bluetooth calling on supported models.
What size should I order?
Please refer to our sizing guide to measure your finger circumference and select the most suitable size for your smart ring.

Brand Info

Where can I find information on sustainability?
We focus on minimalist, long-lasting design to encourage sustainable habits and reduce overconsumption. You can find more about our sustainability efforts on our "About Us" page.

Still Have Questions?

If you need more help, feel free to contact us anytime.